Chris Bernauer, General Manager of Indian Motorcycle wrote to me to answer your questions. Below I publish his email.
“Please understand that Indian Motorcycle Company is extremely busy addressing all of the concerns that the folks on your Blog frequently talk about. You have had the opportunity to see firsthand the attention to detail we are paying and the beautiful bike we are building. As we’ve stated, we much rather speak with the product than written promises that others can choose to believe or not. I will take a moment to answer the questions posted below”.
1. One question that has been raised on a number of forums by a number of people concerns the Safety Recall Issues, is whether The Stellican Group (Indian) has any responsibilities to the riders of the Gilroy bikes.
a. Answer – The Stellican Group has no legal responsibility to any of the Safety Recall Issues on the Gilroy era bikes. We will work closely with our dealers to encourage them to help and support the Vintage and Gilroy era owners as much as possible. There are a number of sources available for owners to get service and parts.
2. Has Stellican addressed these issues? And if so, how have they addressed them?
a. Answer – The KM Indian team has addressed every known quality issue with the Gilroy era Indian Chief bikes. The list is too long to go into detail. However, we understand the issues and have taken action to ensure the KM produced Indian does not repeat the same mistakes
3. Still some talk out in the Riders world of a few NDA settlements that Stellican has agreed to settle silently with Riders who have been affected by these issues.
a. Answer – I’m not sure what this question is referring to. I am unaware of any issues related to the question.
4. KM Indian has always stated that they would not rush their bikes to production. Now we see them hinting that they are close to accepting orders, and are close to production. Yet we also hear that the assembly line is not complete, and there are approximately 30 employees in the plant.
a. Answer – Cyril, as you saw, there is an assembly line and we are building bikes on it. The process to staff up for production is well on it’s way. We are still committed to not starting production until the bikes are ready. (Chris Bernauer, General Manager Indian Motorcycle)