Last Spring I visited the site of the future Indian Motorcycle Flagship Dealership while it was still in construction 20 miles west of Charlotte, NC, located directly along I-85 at exit 22. Then, there was a grand opening on October 4 and the Charlotte dealer became the world’s 1st New Indian Motorcycle dealer. Mark Moses, owner and general manager, had a large part in the design direction for this flagship dealership and his building, in & out, is the template for all major-market Indian stores already opened since last October or to be started in 2009. (During the “Gilroy” years, Mark was owner and general manager of Indian Motorcycle Toledo).
Outside, the most visible architecture feature is the 50-foot high classic “Indian front fender” shape easily visible from the highway. Rendered in gleaming stainless steel, it also features a traditional Indian head running light at the very top. Large expanses of glass cover the front of the structure, with a dominant Indian logo over the front entrance. Upon entering, you are greeted by a striking chrome-accented revolving turntable with a wonderfully imposing Indian Chief. The 23 new Indian Chiefs on display in the showroom represent a wide range of models, colors, custom seating and accessories. Several flat screen panels run continuous videos highlighting Indian history. The showroom also contains an open and comfortable customer lounge area, with regional and national motorcycle magazines, a large television screen, assorted munchies and pastries, coffee, tea and soft drinks
The P&A department is located within the showroom, just around the corner from the Service department counter. This layout allows the 2 departments to share a common parts & accessories warehousing/inventory area. A sampling of the most popular Indian accessories and upgrades is on display in the P&A area. Indian Motorcycle Charlotte has a large number of Gilroy area Indian parts in stock and the ability to obtain many more. Indian Motorcycle Charlotte is designed to be welcoming and inclusive of all motorcycle fans. A well-appointed conference and training room is home to the Indian Riders Group, and used by motorcycle and charitable groups of great variety.
Indian Motorcycle Charlotte offers state-of-the-art American V-Twin Service, with the expertise and experience to service Indians of all eras (Springfield, Gilroy, Kings Mountain), Harley-Davidson, Big Dog, American Ironhorse and most other V-Twin brands. Owner Mark Moses has a very good understanding of what bikers expect from their dealer in terms of products and service. For example, if you schedule an appointment you will be able to test ride one of the new 2009 Chiefs. In you are in the area, I strongly recommend that you visit this exceptional dealership. Indian Motorcycle Charlotte. 110 Indian Walk. Lowell, NC 28098. 704-879-4560