Faithful to its mission to empower consumers with the knowledge they need to make better and more informed choices, Consumer Reports just published the results of a new study on to find out two things: how reliable top-selling brands are in terms of frequency of repair and how happy those brands make their owners.
Let’s not forget that reliability and satisfaction are not necessarily tied together. Breaking down on the open road is an unpleasant experience that all bikers prefer to avoid, so choosing a brand more reliable than most will tilt the odds of buying this brand. But there are many other factors contributing to a motorcycle owner happiness. The survey was conducted on Consumer Reports subscribers who reported on more than 12,300 motorcycles from model years 2008 to 2014. For repairs, mileage driven was adjusted over a 12-month period with repair rates estimated for 4-year-old models without a service contract.
The most important results are this survey are: Continue reading ‘Motorcycle Reliability And Owner Satisfaction. A Survey By “Consumer Reports”’